The legal agreement between ValueOrbit AB and you, governing your access to and use of the ValueOrbit website, platform and all related services.
As of June 12, 2026
THESE GENERAL TERMS OF SERVICE (the « Terms » or « Agreement ») is a legal and binding agreement between ValueOrbit AB (« valueorbit » or « We » or « Us » or « Service Provider ») and you, or if you represent an employer or client, then the employer or client (« You » or « Client »), governing your use of valueorbit's website (https://www.valueorbit.com), the sales services and all other related services that valueorbit AB provides (collectively the « Services »).
valueorbit AB reserves all rights to change or update these Terms at any moment and at its sole discretion, by posting on its Website or by providing any other notice, if possible at least 30 days before its entry into effect, and your rights under these Terms will be subject to the most current version posted on the Website.
PLEASE CAREFULLY READ THESE TERMS. BY SUBSCRIBING OR BY ACCESSING OR USING THE WEBSITE OR THE SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE, WITHOUT RESERVATIONS, TO BE BOUND BY THE LATEST VERSION OF THIS AGREEMENT BEING THE FOLLOWING DOCUMENTS, LISTED BY ORDER OF PRIORITY:
The Services are exclusively reserved for a professional use and are not available to minors under the age of 18.
Each capitalised term herein shall have the meaning given below unless otherwise expressly stated.
2.1 We shall use reasonable efforts, in accordance with customary state of the art principles, to ensure that guided sales are delivered properly. To this end, We shall provide You with an online automatic monitoring service, enabling You to update and modify your prompts in real time.
You may also subscribe to additional recommended services in order to improve the Service. Such additional services shall be invoiced separately and shall be provided only after your prior acceptance of a quotation and are as referenced in the Specific Terms.
You shall be responsible for appointing an administrator (the « Administrator »), who shall be in charge of collecting information and assistance requests from Your users and for trying to respond to them.
We shall provide second level support for the Service (« Support »), consisting of (i) responding to the Administrator's requests for information and support in connection with use of the Service, or (ii) resolving anomalies arising from use of the Service that the Administrator has not been able to fix despite its best first level support efforts.
The Administrator is to create a Support ticket by sending a request to: support@valueorbit.com including as much details as possible relating to the request for Support. Only the Administrator may contact/access the Support service.
Unless otherwise stated in the Specific Terms, valueorbit shall use commercially reasonable efforts to make the Service available 99.5% of the time, measured monthly, excluding planned maintenance (notified in advance where practicable), emergency maintenance and Force Majeure events. Support requests are handled according to severity: issues rendering the Service unavailable or substantially unusable ("P1") receive a first response within four (4) business hours, and all other issues ("P2") receive a first response within one (1) business day. Any service credits or other remedies for service-level failures are exclusively as stated in the Specific Terms.
You shall comply with the terms and use restrictions, if any, set out in these present Terms, and in the Operating Policies. You shall be responsible for ensuring that your users also comply with these Terms and the Operating Policies as well as use restrictions. You shall not interfere with or disrupt operation of the Service and shall comply with the Agreement for access to and use of this service. When You use the valueorbit API, You shall be responsible for your usage of the valueorbit platform and shall limit your API calls to a reasonable volume. valueorbit reserves the right, at its sole discretion, to take any necessary action to address any improper use. You subscribe to the Services in your name and on your behalf, and You are not entitled to send via our Services promotional emails for a third-party, nor to assign the use of all or part of the Services to your own customers, even for free;
As an indirect valueorbit subscriber, You subscribe to the Services in Your name but on behalf of your own clients with the objective of managing and/or reselling valueorbit to your clients. Specific Terms will be applicable to this usage, including that You must use sub-accounts to separate email traffic of your own clients using the Services and are responsible for the necessary support for the End Users.
Depending on the pricing plan, users can manage multiple deals to each valueorbit seat:
When You create your account, You undertake to share the information required to process your orders as requested on line, including, your surname, first name (or corporate name of your company), address, phone number and valid email. This Data shall be processed in accordance with our Privacy Policy: https://www.valueorbit.com/privacy-policy, where we describe how We manage, process and store Your Data in the context of providing our Services. You are responsible for the consequences of false or inaccurate information You have shared with us.
You shall keep all credentials, User IDs and passwords associated with your account confidential and secure. You shall immediately notify Us of any unauthorized use of your account, or of any theft or loss of credentials allowing access to the account. Each account is personal and can only be accessed and used by You or the users duly authorized by You. You recognize and acknowledge that You may be liable for any unlawful, wrongful or fraudulent use of the account, and You shall indemnify and hold Us harmless against any action or claim arising from such a use. We reserve the right to request proof of your identity or authority before granting access to your account.
You shall be solely and wholly liable (i) for any Data, information or content, in particular the content of emails, or newsletters sent by You through the Service, including if such content is provided by a third party, such as a CRM or third party solution or through LLM providers integration (hereinafter collectively referred to as « Content »), and (ii) for the Content's compliance with the regulations in force in accordance with article 4 below.
You acknowledge and warrant that the Content, whether in whole or in part, shall in no event:
You acknowledge that We have the right, but not the obligation, to monitor the Service and any Data submitted to the Service. To comply with legal obligations in this respect, We may take any actions (including removing Content or denying routing of certain Data and emails) We reasonably believe are necessary to prevent unlawful activity in connection with the Service. You expressly acknowledge and agree that valueorbit shall not be liable for any loss or destruction of the Content, including the Data, and that You shall be responsible for ensuring that You have proper backups thereof.
You undertake to comply with the applicable usage policies of the Large Language Model providers used by valueorbit from time to time, as identified in valueorbit's Subprocessor List (for example, Google Gemini) and, in particular, You acknowledge that You have been informed that in the event of breach of the provisions of these Terms, or if We receive an unusual number of complaints, We shall be entitled to terminate your subscription and/or close the master account or any associated sub-account, in which case You shall not be entitled to claim any refund or compensation.
We also reserve the right to temporarily limit your usage – which means that your daily and total tokens sent will be limited in number and You will need to take the necessary measures to ensure that your practices comply with our Policy and requirements – before valueorbit can lift the temporary LLMs usage limit and allow You to send your desired volumes. A temporary sending limit subsequent to a breach of your contractual obligations means that You will remain liable for the payment of the amounts contractually due during the limitation period despite the limitation on your LLM options and no refund whatsoever will be made.
From time to time, ValueOrbit may provide access to beta, preview, experimental or early-access features ("Beta Features"). Beta Features are provided on an "as-is" and "as-available" basis without any warranty, service level commitment or guarantee of availability. Beta Features may be modified, suspended or discontinued at any time without notice. Client's use of Beta Features is entirely at its own risk.
Client shall:
ValueOrbit shall not be liable for delays, failures or reduced performance resulting from Client's failure to fulfil its obligations under this Section.
You (i) shall comply with all laws and regulations in force that are applicable in any country from which You access the Website and/or use the Service, as well as in any country to which You send emails, and (ii) shall indemnify and hold Us harmless from any action brought against Us, judgment entered against Us or loss We may sustain due to Your non-compliance with applicable laws and regulations.
Furthermore, You agree to reimburse Us for any action or formality We may be required to carry out to comply with a legal demand or request from an administrative or judicial authority in relation to your use of the Service.
In the event You become aware of a violation by any third party of any provision of these Terms or of any laws or regulations and, in particular, if You become aware of a security breach by a third party or discover a security breach, You shall immediately notify Us by sending an email to support@valueorbit.com.
We offer various options to our Clients, including free and paid plans, with or without a fixed commitment period. You can find these options and the relevant pricing on our website at: https://www.valueorbit.com. The pricing of these plans is available in Euros (EUR), exclusive of VAT where applicable, unless another currency is stated in the Specific Terms.
Free plans are non-paid subscriptions subject to use restrictions (maximum limits to the number of daily and monthly deals, LLMs Tokens and support ticket requests, restriction on API calls, etc.); these use restrictions are set forth on our website at: https://www.valueorbit.com.
You may at any time terminate your free plan or upgrade to a paid plan.
Paid plans are without any fixed-term commitment and have lower use restriction limits than the self-service free subscriptions. Premium features can also be added to these plans.
Your paid subscription shall be due and payable either on a monthly or yearly basis in advance from the date of your first paid subscription and will be automatically renewed thereafter on the same basis, subject to the full payment in advance of the fees due. You may not re-subscribe to the same paid monthly plan within twenty-one (21) days for the same account.
You may at any time terminate your paid self-service plan. Under no circumstances, valueorbit shall reimburse You the unused fees paid for a started month or year, even on a pro rata basis; it is then Your responsibility to anticipate the termination of Your plan to make it effective at the most convenient time.
Payment may be made by either:
You warrant to valueorbit that you have the necessary authorizations to use the chosen payment method.
You authorize valueorbit to charge the payment You provide to Us for any and all costs and amounts that You owe Us for the Services.
Paid plans "Team" and "Enterprise" have a fixed-term commitment (generally set to 12 months) and lower use-restriction limits than our other paid plans and offer more custom solutions. Premium features can also be added as well as Assistance Services.
When You subscribe to a paid plan, the financial conditions that are applicable to You (fees, schedule and payment terms) are set forth on the Specific Terms signed by You. Fees for the Service consist of a fixed fee (« Minimum Annual Fee ») and a variable fee (« Variable Fee »), if any, depending on the volume of used LLM tokens on behalf of Client. Unless otherwise stated, the Minimum Annual Fee is non-cancelable and non-refundable for any reason whatsoever.
You will remain responsible to pay all amounts due to Us until the termination effective date. In the absence of such a termination, the plan shall be automatically renewed for the same fixed term, and You shall be invoiced according to the initial schedule payment not including any overage charges.
Service Provider or You may also terminate the plan in advance in the event the other Party materially breaches the Agreement and fails to cure such material breach within thirty (30) calendar days (or such other cure period as may be stated in the Specific Terms) after receipt of a notice of such breach, sent by certified mail, return receipt requested. Notwithstanding the foregoing, termination may be immediate in the event of the following circumstances: Client's non-compliance with the Anti-Spam Policy in accordance with provisions of Article 6.3 of these Terms; in the event of a breach of any laws and regulations; in the event of a breach or attempted breach of the security of the Website; or, in the event of fraud or attempted fraud in connection with use of the Website or the Service.
The paid plan fees do not include the cost of equipment and Internet access enabling use of the Service, the costs of which shall be borne by You.
Client Account Services fees, if any, are specified on the purchase order and/or the special terms. They do not cover, and You agree to separately reimburse Us for all out-of-pocket expenses incurred by Us in connection with the Client Account Services including: (i) travel expenses, including airfare, car rental and travel time exceeding four hours per week; (ii) accommodation expenses, including the cost of hotels; (iii) meal expenses, including breakfast, lunch, and dinner; (iv) translation and/or interpretation services; and, (v) costs of materials. Client Account Services fees shall be invoiced when the purchase order is signed. They are non-cancelable and non-refundable.
Any delay in payment (i) will allow us to, without notice, recover late interest, any collections fees and other amounts as allowed by law and (ii) may immediately, after notice, temporarily suspend access to, and use, of the Service and/or terminate your subscription. All amounts payable are quoted excluding taxes. You shall pay any and all taxes imposed by any government on the amounts payable for the Services, or reimburse Us in the event We have paid such amounts, for which You are personally responsible.
valueorbit reserves the right to change the Services fees by notifying You by email with at least a thirty (30) day notice. If You do not accept the new fees as notified to You, You shall cease all use of the Services on or before the last day of the monthly period already paid at the date of the notification and terminate your plan. For fixed term plans, the fees applicable are the ones in force on the date of your order; the new fees will be applicable from the renewal date of your plan.
The Services are reserved exclusively for a professional use and any regulations on consumer or retraction rights are not applicable to the Services.
valueorbit may terminate your Account and the performance of Services at its sole discretion under the following circumstances:
Upon expiration or termination of your account for any reason whatsoever, all amounts still owed by You, shall become due and payable immediately. We will not refund any prepaid fees and will charge You the full amount that We would have been entitled to charge for the remaining term. Notwithstanding the foregoing, if You terminate the Agreement on account of valueorbit's material breach that remains uncured in accordance with Article 5.3, valueorbit shall refund the prepaid fees corresponding to the unused remainder of the then-current term on a pro rata basis, and You shall not be charged for the remaining term.
You are advised that as of the effective termination date of your account, You will cease to have access to your account and to the Personal Data stored therein, subject to the provisions of the Privacy Policy: https://www.valueorbit.com/privacy-policy and applicable laws.
Notwithstanding the foregoing, upon your written request made no later than thirty (30) days after the effective termination date, We will provide You with an export of Your Data in a standard, machine-readable format (such as CSV for structured records and standard document or audio formats for transcripts and recordings, where applicable) within ten (10) business days of the request, unless other export terms are stated in the Specific Terms. Following delivery of the export and your written confirmation of receipt, or upon expiry of the thirty (30) day request window, Your Data will be deleted or anonymised in accordance with the Privacy Policy, the DPA and applicable law, subject to any legal retention obligations. In the event of an acquisition, shutdown or other change of control of valueorbit, You shall benefit from a ninety (90) day continuity window to migrate out with a full export of Your Data at no charge.
The name valueorbit and all trademarks referenced on the Website, without limitation, are among the registered trademarks of valueorbit. You are not allowed to use any such trademarks without valueorbit's express written consent. All Website content, including but not limited to, graphics, logos, page headers, icons, and service names are the property of valueorbit and its affiliates. Other trademarks that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by valueorbit.
All elements on the site, such as graphic elements (including graphical interface), logos, headers, icons, service names, literary content, computer programs, etc. are protected by copyright laws, and remain the full property of their authors. You are not allowed to use the content or design of the site without valueorbit's express written consent. You may not use, copy, modify, create or distribute a derivative work. Concerning the computer programs used, nor reverse engineer, decompile or otherwise attempt to extract the source code of our platform. Any activity that infringes terms of the Agreement violates copyright law and will be prosecuted according to applicable law.
Subject to full payment of all fees when due for any paid plans, valueorbit authorises/grants You a limited, non-exclusive, non-transferable, personal and temporary right to access and use the Service. This grant of rights shall not be deemed an assignment of any intellectual property rights.
valueorbit has the exclusive right to intervene to adapt, arrange and/or modify any of the components of the Service and in particular, to correct any errors. valueorbit remains the owner of all intellectual property rights, protecting, where appropriate, the works and services performed by Us in connection with our Services, as well as all associated documentation, but also all copies of such works and services, their derivatives, modifications and enhancements.
In the case where Data (with the exception of Personal Data) is protected by an Intellectual Property Right, You grant to valueorbit, free of charge and for the duration of this Agreement, and for an unlimited period after the end of the Agreement, a right to use the Data that is collected, managed, processed and/or shared by You in connection with the Services. You are informed that this Data will be used by valueorbit to improve the Services, except if you specifically ask to opt-out of Services improvement program. Notwithstanding the foregoing, valueorbit shall not use Client Data to train any foundation model or any third-party general-purpose AI model, and any use of Data to improve the Services shall be limited to aggregated and/or de-identified data that does not identify Client or any data subject.
valueorbit makes all reasonable efforts to deliver a functional Service and substantially compliant with its documentation, but does not guarantee an error or "bug" free service. If You notice a non-compliance issue, You must notify valueorbit as soon as possible and valueorbit undertakes to make every reasonable effort to remedy the non-compliance issue, as this is Your only recourse.
Client acknowledges that no software, cloud service, network, transmission method or storage system can be guaranteed to be completely secure, uninterrupted or error-free. ValueOrbit does not warrant that the Service will be immune from cyberattacks, malicious activity, unauthorized access attempts, viruses or other security threats, although ValueOrbit implements commercially reasonable technical and organisational safeguards designed to reduce such risks.
valueorbit also ensures that Support Services will be provided, where appropriate, according to the description given in the Specific Terms signed by You, where applicable, and proper codes of practice, as the Service Provider is only bound by an obligation of means in this instance.
You declare, warrant and agree, in valueorbit's favor, that: (1) You have the right and authority to subscribe and use the Services, and accept these Terms, and if You accept the Agreement on behalf of a corporation or other entity, to link that company or other entity hereunder; (2) You have the right and executing authority of your obligations under these Terms; and, (3) all Data, information or content that You provide to valueorbit AB in the context of your access to the Website and use of the Services is accurate and up-to-date.
Furthermore, You acknowledge that valueorbit does not control the transfer of Data via the internet, and cannot be held responsible for delays or delivery problems arising from internet or other outside connection issues.
AI-generated output. The Service uses artificial intelligence to generate content, including forecasts, recommendations, qualification scores, coaching guidance, summaries, briefs and insights ("AI Output"). AI Output is generated automatically, may contain errors, omissions or inaccuracies, and is provided for informational purposes only. AI Output does not constitute professional, legal, financial or investment advice. You are solely responsible for reviewing and verifying AI Output before relying on it, and You remain solely responsible for all commercial, financial and operational decisions made in connection with your use of the Service.
Forecasts, deal scores, qualification scores, opportunity health indicators, pipeline analyses, risk assessments and other predictive outputs generated by the Service are estimates based on available data and configured methodologies. Such outputs do not constitute guarantees of future revenue, deal closure, sales performance, business outcomes, investment returns or commercial success. Client acknowledges that all decisions based on such outputs remain under Client's sole responsibility.
The Service, as well as the Website may include links to other websites or other Internet sources. As valueorbit cannot control these sites and external sources, We cannot be held responsible for the availability of such external websites or sources, and may not be held liable in any way for the content, advertising, products, services or other materials on or available from such external websites or sources. valueorbit provides links only as a convenience, and such inclusion of any link does not imply that We endorse the linked websites or any part of their content. In addition, valueorbit cannot be held responsible for the behavior or actions of other users, nor for any proven or alleged damage or loss subsequent to or in connection with access to, use of or the fact of having relied upon the content, products or services available on such external sites or sources.
valueorbit will be freed from the performance of Services, following an event of Force Majeure, as defined in article 11.5 of these Terms.
Furthermore, for maintenance reasons, valueorbit may suspend temporarily access to the Services; in such cases, valueorbit will endeavor to notify You and to keep the length of the interruption to a minimum.
In any event, valueorbit (including its third party suppliers, employees or representatives) may not, under any circumstances, be liable for indirect or consequential damages of any kind, including and without limitation, loss of revenue, profits, chance, business interruption, or Data loss, even if the parties were informed of the possibility of such damages.
valueorbit shall not be liable for interruptions, errors, inaccuracies, unavailability or limitations originating from third-party AI or LLM providers, cloud or hosting providers, or other third-party services and integrations beyond valueorbit's reasonable control, provided that valueorbit shall use commercially reasonable efforts to mitigate the impact of any such event on the Services.
Moreover, as to any indirect valueorbit subscriber, in no event shall valueorbit be liable for any End User, in particular in the event of temporary or permanent suspension of the Services due to non-respect of the valueorbit Sending Policy by Yourself or the End User.
In all cases, valueorbit's total liability is limited, all damage combined, to the amount paid by You to valueorbit, if any, for use of the Website and Services during the twelve (12) months preceding the date on which the damage occurred. This limitation does not apply to damage due to bodily injury (including death) or to willful misconduct or gross negligence, nor to fraud, breach of confidentiality obligations or infringement of Intellectual Property Rights. For breaches of data-protection obligations, valueorbit's total liability shall instead be capped at two (2) times the amount referred to above, in place of the standard cap, unless otherwise stated in the Specific Terms. valueorbit shall in no event be liable for Client's final commercial performance or business outcomes (including, where applicable, capital raised); any projections shared by valueorbit are indicative and non-contractual.
valueorbit shall defend and indemnify Client against third-party claims arising directly from valueorbit's infringement of a third party's Intellectual Property Rights or from valueorbit's willful misconduct, provided that Client (i) promptly notifies valueorbit in writing of the claim, (ii) grants valueorbit sole control of the defence and settlement, and (iii) provides reasonable cooperation at valueorbit's expense. In the event of such an infringement claim, valueorbit may, at its option, procure the right for Client to continue using the Service, modify or replace the affected element so that it becomes non-infringing, or terminate the affected Service and refund prepaid fees for the unused remainder of the term. The foregoing states valueorbit's entire indemnification obligation and Client's exclusive remedy for the claims it covers.
You acknowledge that You have subscribed to the Services with knowledge of (i) the risks related to them, and (ii) the level of risk accepted by You. The prices applicable have been agreed upon in consideration of this article, which is integral to the economic balance of the Agreement.
Service Provider and Client undertake to treat as confidential, and to not reproduce or disclose, other than for the sole purposes of performing the Agreement, the information and documents exchanged between them as well as any disclosures obtained during this Agreement.
Service Provider and Client shall also oblige all contracting parties, subcontractors, client or any third party to maintain confidentiality with the same reasonable care standard as its own confidential information.
Service Provider and Client acknowledge that any breach of its obligations with respect to confidential information may cause the other party irreparable injury for which there are inadequate remedies at law, and that the injured party shall be entitled to seek equitable relief in addition to all other remedies available to it. Client shall not disclose to a third party the results of any performance tests conducted on the Service, without the prior written consent of Service Provider.
Excluded from the obligation to maintain confidentiality is information that is generally available to the public or whose disclosure is required for legal reasons, or due to a judicial or administrative ruling.
For the avoidance of doubt, it is hereby reiterated that Client has a personal, temporary, non-transferable and non-exclusive right to access and use the Service.
Under these conditions, it is expressly agreed that Client shall not transfer the Agreement or any right derived from the access and use of the Service to a third party, whether by a contribution, assignment, concession, merger, demerger, loan or otherwise, including without consideration, or within the group to which Client belongs, without Service Provider's prior written agreement.
Service Provider reserves the right to use subcontractor(s) of its choice to provide the services in connection with the Services, and shall remain liable to Client for the performance thereof in accordance with the present Terms and subject to the reservations stipulated in the Agreement.
These Terms, including the Operational Policies along with any purchase order and/or special conditions, constitute the entirety of the commitments between valueorbit and the Client. It establishes all of valueorbit and the Client's rights and obligations and supersedes all prior oral or written commitments that directly or indirectly concern the subject matter of the Agreement. This Agreement may only be modified by a written amendment which is signed and designated as such by both valueorbit and the Client.
If any one of the provisions of the Agreement is deemed void under any legal principle, law or regulation, or is invalidated by a court decision, it shall be severed from the Agreement, but the other provisions of the Agreement shall remain in full force and effect.
valueorbit shall not be responsible for any default or delay due to extraordinary events beyond its control including, without limitation, strikes, lock-outs, shutdown of internet connections by Internet provider, cyber-attacks on the Website (« Force Majeure »).
If a Force Majeure event occurs, this Agreement shall be automatically suspended during the time the Force Majeure event continues, and neither valueorbit or Client shall be liable to the other for non-performance or delay in the performance of required obligation(s) due to the Force Majeure event, provided the non-performing party gives prompt written notice of its inability to perform specified obligation(s) due to the event and uses reasonable efforts to resume its performance of its obligation(s) as soon as possible. It is agreed that the other party may, during the time the Force Majeure event continues, similarly suspend performance of its obligations until such time as the non-performing party resumes performance of its obligation(s). valueorbit and Client shall meet in order to jointly determine the conditions for resuming performance of the Agreement as soon as possible. If a Force Majeure event continues for more than a period of sixty (60) days, the Agreement may be terminated by either valueorbit or Client, by giving notice by certified mail, return receipt requested, effective immediately, if the impacted obligations are material obligations under the Agreement. Notwithstanding the foregoing, in no event shall a Force Majeure event excuse or suspend payment obligations for amounts due in respect of Services performed prior to such event.
This Agreement will be governed by and construed in accordance with Swedish Law, without regard to conflict of law principles. valueorbit and Client agree that any suit, action or proceeding arising out of, or with respect to, this Agreement or any judgment entered by any court in respect thereof shall be brought exclusively in the district court of Stockholm as court of first instance and each of valueorbit and Client hereby irrevocably accepts the exclusive personal jurisdiction and venue of those courts for the purpose of any suit, action or proceeding.
"Your Data" means any data and content stored or transmitted via the Services by or on behalf of you or your end-users (which may include data you elect to import from third party services you use). This includes messages you send, files you upload, comments on files, and anything else you enter or upload into valueorbit.
In order to use our valueorbit Services, you shall link a third party CRM or email account to your valueorbit Services account and we require that you grant us certain rights with respect to Your Data. For example, with your permission (which you are granting by using the Services), the valueorbit Service's software will obtain access to your email account and CRM account in order for you to being able to coach on deals via valueorbit Service. You retain full ownership of Your Data. We do not claim any ownership to any of it.
As well we need to be able to transmit, store and copy Your Data in order to display it to you and your teammates, to index it so you are able to search it, to make backups to prevent data loss, and so on. Your acceptance of this ToS gives us the permission to do so and grants us any such rights necessary to provide the service to you, only for the purpose of providing the service (and for no other purpose). This permission includes allowing us to use third-party service providers (such as Microsoft) in the operation and administration of the service and the rights granted to us are extended to these third parties to the degree necessary in order for the service to be provided.
You are solely responsible for your conduct, the content of Your Data and your communications with others while using the Services. For example, it's your responsibility to ensure that you have all rights and permissions needed to comply with these Terms and to avoid infringement or violation of any rights of others. You will be responsible for your users' compliance with these Terms and will use commercially reasonable efforts to prevent unauthorized access to or use of Services, and notify us promptly of any such unauthorized access or use.
All accounts, deals, contacts, notes, meetings and emails uploaded to a valueorbit account may be verified for their validity in order to provide high-quality deliverability standards, and maintain a high deliverability reputation for our customers.
You acknowledge that valueorbit has no obligation to monitor any information on the Services and that we are not responsible for the accuracy, completeness, appropriateness, safety or legality of Your Data or any other information or content you may be able to access using the Services.
You acknowledge that valueorbit processes personal data on your behalf as a processor within the meaning of the GDPR. These terms and conditions incorporate the Data Processing Agreement (DPA). By signing these terms and conditions, the Customer accepts the DPA. You may request a signed copy of the DPA, and address any questions relating to the processing of personal data, by contacting our privacy contact at: privacy@valueorbit.com.
Customer application data, databases, file storage, primary compute infrastructure and meeting recording and transcription services are hosted within the European Union. Certain approved subprocessors — including providers used for AI processing and contact enrichment — may process limited Data outside the EU, including in the United States, as disclosed in valueorbit's Subprocessor List and Data Residency Statement, as updated from time to time. Any transfer of personal data outside the European Economic Area is carried out subject to appropriate safeguards (including, where applicable, the European Commission's Standard Contractual Clauses) in accordance with the DPA.
No Client Data is used to train foundation models. valueorbit contractually requires its AI subprocessors not to use Client Data submitted through the Services to train their models.
Where the Services include meeting recording or transcription features, You are solely responsible for obtaining all consents from, and providing all notices to, meeting participants required under applicable laws (including the GDPR and applicable call-recording laws) before recording any meeting or call through the Services. Retention periods for recordings and transcripts are configurable in accordance with your instructions and the DPA, and Your Data will not be deleted without your instruction during the term of the Agreement.
valueorbit shall notify You of a personal data breach affecting Your Data without undue delay and, in any event, within seventy-two (72) hours of becoming aware of it, in accordance with the DPA.
Requests relating to personal data, including data subject requests under the GDPR, may be addressed to privacy@valueorbit.com.
ValueOrbit AB
Stockholm
Sweden